ITIL 4 Practitioner Service Request Management (ITIL-4-SRM)
Study Guide + Practice Questions
PEOPLECERT Service-Request-Management Exam Questions
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Service-Request-Management Study Guide Preview
Sample exam question showing the structure, verified depth, and detailed answer rationale.
CHAPTER 01 — PEOPLECERT ESSENTIALS
Practice Question 01
Which component routes packets between different IP networks in a standard PEOPLECERT environment?
A. Network hub
B. Router
C. Repeater
D. Access point
Answer: B — A router forwards traffic between distinct IP networks at Layer 3.
